Hotel Policy at Red Sea Dive Center

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· Prices  The price includes accommodation and Continental breakfast; vegetarians are welcome, but we must know your requirements prior to arrival.

· Booking Confirmation & Deposit:  We currently do not require a deposit; however, full payment is needed upon arrival. All bookings via email are confirmed by email. 

· Cancellation of Booking:  By making your booking, you enter into a legal contract and agree to our booking cancellation terms. If cancelled up to 14 days before the date of arrival, no fee will be charged. For cancellations made later or in the case of no-show, the first night of the reservation will be charged. If you need to cancel the booking due to adverse weather conditions or exceptional family circumstances, we will gladly transfer your booking to another date if possible.

· Payment:  Payment methods for hotel services should be made in advance using cash, credit or debit card, bank transfer, or cheque.

· Pets:  We apologize, but pets are not allowed inside the room or on the property under any circumstances. 

· Check-in:  The accommodation will be available to you from 2:00 PM on the day of arrival, unless otherwise arranged. 

Check-out:  Please vacate your room by 11:00 AM, unless otherwise arranged. 

· Rooms:  Eating takeaway meals in rooms is not permitted as they can leave lingering smells and may cause staining if the food comes into contact with bedding. 

· Visitors:  Visitors are not allowed inside the room. Please refrain from inviting outside visitors to the hotel after 10 PM. 

· Smoking:  Smoking is not allowed inside the room. Smoking in public areas is acceptable. If a guest smokes in their room, a fine of 50 JD will apply, and management reserves the right to cancel your reservation. 

· Damages and Breakages:  Please take care when staying in our rooms. You are liable for any breakages or damages to the accommodation or its contents. We ask that you report any incidents promptly. While we do not typically charge for minor breakages, we may charge for repair if the damage is significant. 

· Liability:  We do not accept any liability for damage, loss, or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors while acting in the course of employment.